Effectively communicating internal or external policies and guidance can be a time consuming and complex task that is vital to the smooth running of public sector organisations.
Our Successfully Writing Guidance, Policies and Procedures training course gives you the necessary skills and tools to communicate policies and procedures in plain English with limited use of jargon and technical language.
Through the use of real-life policy materials, gain the essentials for policy writing, learn techniques on how to plan your policy document, organise information in a coherent and structured way, create clear and concise messages and turn technical language into engaging prose.
Leave the day with the tools to write policies, internal procedures and guidance that can be clearly understood and acted upon.
Unlocking the Power of Virtual
Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.
Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow.
Please note we will use Zoom to virtually deliver this course.
Susan works with organisations and individuals to improve their written communications skills.
She worked as a regional and national newspaper journalist before setting up a full-service communications company, now established for 30 years.
She works with public and private sector organisations to help with:
- Effective emails
- Report writing
- Briefings and submissions
- Persuasive and influential writing techniques
- Promotional writing
- Effective complaint handling
- Communicating complex information for non-technical readers.
Her recent clients include Legal & General, HSBC, BRIT, the Law ...