Successful policy implementation is crucial to delivering the key objectives of any new policy, especially during the current period of remote working and public pressure for quick responses to key issues. The inability to successfully deliver a policy, programme or project can waste precious time and resources and fail to achieve desired outcomes.

Drawing on some current examples of policy implementation, including Brexit, Crossrail and COVID-19, this training course  explores the key elements of successful policy implementation and delivery. It will help your teams develop implementation plans that enhance the chances of success and avoid common pitfalls. It will provide them with the tools required to ensure that policies achieve their outcomes.

We will provide delegates with real-life examples, look at effective stakeholder involvement, and the role of monitoring and evaluation. Understand how to develop and monitor appropriate indicators for successful implementation and delivery.

Learn how to write an effective delivery plan for you to take back to your organisation, ensuring you and your team are fully equipped to implement policy effectively.

Learning Outcomes

  • Identify the role of policy and understand the importance of including policy objectives
  • Learn how to engage meaningfully with key stakeholders
  • Understand monitoring and evaluation, and the difference between the two
  • Recognise best practice for policy implementation and learn how to replicate this within your role
  • Examine how to apply learned skills practically and develop a delivery plan to use on return to work
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:15 - 09:45


09:45 - 10:00

Chair’s Welcome and Introduction

10:00 - 10:30

The Role of Policy

  • What is policy?
  • The policy process
  • Understanding policy objectives
  • Identifying effective and ineffective policies
  • The importance of effective implementation and delivery
10:30 - 11:15

What Is the Problem?

  • Understand the nature, magnitude and causes of the problem
  • Whose problem is it?
  • Who does the problem affect?
  • Using data sources to understand the problem
  • Case Study: Obesity Prevention
11:15 - 11:30

Morning Break

11:30 - 12:00

Establishing a Theory of Change

  • How is a policy supposed to work?
  • What outcomes does the policy seek to achieve?
  • What inputs, activities, agencies and outputs have to be in place to achieve the desired outcomes?
  • What assumptions underly the theory of change?
  • Case Study: Obesity Prevention
12:00 - 13:00

Stakeholder Involvement and Engagement

  • The importance of stakeholder involvement
  • Who are the stakeholders?
  • Principles and methods of stakeholder involvement
  • Assigning the best people for the job of implementation
  • The role of governance and establishing accountability
  • The importance of effective communication and clarity of language
13:00 - 14:00


14:00 - 15:00

Monitoring and Evaluation

  • The difference between monitoring and evaluation
  • Developing indicators
  • Developing delivery and using trajectories
  • Undertaking a delivery review
  • Case Studies:
    • Improving Outcomes in Mathematics Education
    • Reducing Hospital Waiting Lists
15:00 - 15:15

Afternoon Break

15:15 - 16:00

Workshop: Writing an Implementation and Delivery Plan

  • What goes into a delivery plan
  • Levels of responsibility for implementation and delivery
  • Administrative aspects of delivery
  • Two real life case studies of past policy implementation:
    • The Educational Maintenance Allowance
    • The Job Rehabilitation and Retraining Programme
16:00 - 16:15

Feedback, Evaluation & Close