Overview

Managing Benefits consolidates existing guidance on benefits management into one place while expanding on the specific practices and techniques aimed at optimising benefits realisation. Public sector organisations invest in projects and programmes to realise benefits in terms of:

  • Increased revenue
  • Efficiency savings
  • A tangible contribution to a strategic objective or business priority
  • Meeting a legal or regulatory requirement
  • Maintaining business as usual

This five-day Managing Benefits™ Foundation and Practitioner Level certified course covers the established syllabus by APMG. It has been created to give a breakdown of managing benefits.

Leave the course fully qualified in Managing Benefits Foundation and Practitioner level and confident in your ability to optimise your return on investments.

Exams

Foundation exam at the end of day 3 and the practitioner exam at the end of day 5.

Download the Full Course Information Here.

Unlocking the Power of Virtual

Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.

Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!

Please note we will be using Zoom to deliver this course.

trainer photo
David Griffiths
Project Management Trainer

David Griffiths’ career has been in management roles delivering change activities for marketing, branding, design and education projects. He has worked in both the public and private sectors and has extensive international experience in Europe, India, Argentina, South Africa, Nigeria, Kenya, New Zealand and the Middle East. His background in branding informs his judgement about how to create value by engaging with different stakeholders and identifying what is required before the detail of solution development begins. Understanding the perceptions of value is critical to focusing change initiatives on the issues of greatest potential and productivity.

His corporate ...

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Learning Outcomes

  • Gain a firmer understanding of Managing Benefits tools and techniques
  • Understand the Benefits Management life cycle
  • Forecast realistic benefits to produce business cases which address business issues and objectives and provide a route to measure success
  • Outline costs and benefits to drive business objectives
  • Be prepared for the Foundation and Practitioner exam

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]

Agenda

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  • Day 1
  • Day 2
  • Day 3
  • Day 4
  • Day 5
09:00 - 09:15

Registration

09:15 - 09:45

Introduction, Course Administration and Participant’s Introductions

09:45 - 10:15

Overview Part 1

  • The definitions of benefits, benefits management and related terms; and the objectives of benefits management
  • The Benefits Management Model and specifically:
    • The relationship between the principles, practices and relevant techniques
    • The names of the five practices in the Benefits Management Cycle
    • The factors that will affect how the practices will be adapted.
10:45 - 11:00

Break

11:00 - 12:00

Overview Part 2

  • How value management relates to benefits management and the main value management techniques available
  • The barriers to efficient and effective benefits management and strategies to overcome them, including the Key Success Characteristics of benefits management
  • The organisational context within which benefits management operates and the key functions and activities with which it needs to coordinate its activities
12:00 - 13:00

Lunch

13:00 - 14:00

Principles

The seven principles upon which effective benefits management is based:

  • Align benefits with strategy
  • Start with the end in mind
  • Utilise successful delivery methods
  • Integrate benefits with performance management
  • Apply effective governance
  • Develop a value culture.
14:00 - 14:15

Break

14:15 - 15:15

Identify and Quantify Part 1

  • The objective and scope of the Identify and Quantify practice
  • What is involved in identifying strategic drivers, investment objectives and benefits using benefits discovery workshops
  • What is involved in identifying benefits using benefits mapping
15:15 - 15:30

Break

15:30 - 16:30

Identify and Quantify Part 2

  • What is involved in identifying benefits using customer insight
  • What is involved in quantifying/forecasting benefits, and specifically:
    • The main problems faced in developing reliable benefits forecasts
    • Solutions to the above.
16:30 - 16:45

Review the Day’s Learning and Any Questions

08:45 - 09:00

Registration

09:00 - 10:00

Value and Appraise Part 1

  • The objective and scope of the value and appraise practice.
  • What is involved in valuing:
    • Financial benefits
    • Efficiency improvements
    • Non-financial benefits
10:00 - 10:15

Break

10:15 - 11:15

Value and Appraise Part 2

  • What is involved in undertaking a cost-benefit analysis
  • What is involved in undertaking real options analysis
  • What is involved in undertaking cost-effectiveness analysis
  • What is involved in undertaking multi-criteria analysis
11:15 - 11:30

Break

11:30 - 12:30

Plan Part 1

  • The objectives and scope of the Plan practice.
  • What is involved in validating the benefits
  • What is involved in prioritising the benefits
  • What is involved in managing pre-transition activity
  • What is involved in selecting appropriate benefit measures
12:30 - 13:30

Lunch

13:30 - 14:30

Plan Part 2

  • What is involved in managing benefits threats and opportunities
  • What is involved in planning effective stakeholder engagement
  • The main initiative-level benefits management documentation, including the Business Case, and their typical contents.
  • The main initiative-level benefits management roles and their respective responsibilities
14:30 - 14:45

Break

14:45 - 15:45

Realise

  • The objective and scope of the Realise practice
  • What is involved in transition management
  • What is involved in tracking and reporting benefits realisation and taking corrective action
  • What is involved in achieving behavioural change by winning hearts as well as minds
  • Align incentives with benefits realisation
  • Recognize the power of conversations
  • Adopt new routines
  • Apply learnings from the fields of neuroscience and psychology
  • Develop measures that engage
  • Utilise ‘narrative leadership’ and storytelling
15:45 - 16:00

Break

16:00 - 16:30

Review

  • The objectives and scope of the Review practice
  • What is involved in reviews at startup: start gate and pre-mortems
  • What is involved in ‘in flight’ benefits reviews, stage/phase gate reviews, portfolio-level reviews and Gateway™ reviews
  • What is involved in post-implementation and post-investment reviews
16:30 - 16:45

Review the Day’s Learning and Any Questions

08:45 - 09:00

Registration

09:00 - 10:00

Portfolio-Based Application

  • The objectives and scope of portfolio-based benefits management including the names of the seven key elements in portfolio-based benefits management
  • What is involved with Element 1: Benefits eligibility rules, including a consistent approach to benefits categorisation and features of an appropriate benefits categorisation system
  • What is involved with Element 2: Portfolio-level Benefits Realisation Planning including consideration of portfolio-level benefits threats, dependencies and opportunities
  • What is involved with Element 4: Effective arrangements to manage benefits post initiative closure
  • What is involved with Element 5: Tracking and reporting benefits realisation at a portfolio level
  • The purpose and typical contents of the main portfolio-level documentation
  • The responsibilities of the main portfolio management roles in relation to benefits management
10:00 - 10:15

Break

10:15 - 11:15

Implement and Sustain

  • The three broad approaches to implementing benefits management
  • When each approach to implementation is most relevant, the advantages of planned approaches to implementation, and the first ten steps in implementing benefits management
  • The factors to consider in sustaining progress
11:15 - 11:30

Break

11:30 - 12:30

Consolidation and Review of the Foundation Course Content

12:30 - 13:30

Lunch

13:30 - 15:00

Foundation Exam Simulation and Debrief and Review of the Sample Foundation Exam

15:00 - 15:15

Break

14:45 - 15:15

Revision

15:15 - 16:00

Revision Discussions and Question and Answer Session

16:00 - 16:40

The Foundation Exam

16:40 - 17:00

Any Questions

08:45 - 09:00

Registration

09:00 - 10:00

Review of the Foundation Course Content

  • Discussion of queries arising from the Foundation Exam (note: the Live Exam cannot be discussed specifically)
10:00 - 10:15

Break

10:15 - 11:15

Briefing about the Practitioner Exam Format and Question Styles

11:15 - 12:30

Practitioner Exercises and Group discussions

12:30 - 13:30

Lunch

13:30 - 14:30

Discussions about the Application of the Managing Benefits Ideas in your Organisation

14:30 - 14:45

Break

14:45 - 16:00

Completion of the Sample Practitioner Exam Questions and Debrief Discussions

  • Exam simulation to help practice your exam timing.
08:45 - 09:00

Registration

09:00 - 11:00

Final Discussions about Queries Arising from the Practitioner Exercises and the Sample Practitioner Exam

11:00 - 11:15

Break

11:15 - 12:30

Personal Study Period and the Opportunity for 1:1 Discussions with Your Trainer

12:30 - 13:30

Lunch

13:30 - 16:00

The Practitioner Exam

16:00 - 16:15

Feedback and Close