Overview
With many decisions having to be made daily that may have long-term implications, it is more important than ever to make them quickly and concisely.
Quick thinking lets you offer ideas that can be built upon by other people in a collaborative environment. Whether you are faced with a challenging question, put on the spot, or asked to defend a difficult decision, succinctly articulating your decisions is also a vital skill to have.
This virtual Quick Responses to Complex Situations training course has been specifically designed to help you think on the spot and react confidently to tricky situations. Attend this course to identify and overcome the barriers to quick thinking and structure your response more succinctly to maximise impact.
Through virtual breakout rooms, delegates will work on exercises in smaller groups to perfect their responses to complex situations and receive feedback through the course of the day from Sandie Miller about their communication skills. Leave the day with communication techniques to help deliver a more confident response to complex situations.
Unlocking the Power of Virtual
Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.
Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!
Please note we will be using Zoom to deliver this training course.
Sandra Miller is a RADA trained Actor and now works extensively in the corporate sector providing coaching, consultancy and training in communication skills.
Her area of specialist expertise covers Presentation Skills, Interview Techniques, Handling People in Difficult Situations, Storytelling and Influential Communications.
Her clients include many ‘blue chip’ organisations including the BBC, BBC Worldwide, Bristol Water, Friends Provident, Financial Reporting Council, Unilever, Vocalink, Elavon Merchant Services etc. In the public sector clients include the NHS and many District, Borough and City Councils and Universities including working with Politicians and Academics and Civil Servants.
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Learning Outcomes
- Learn how to pre-empt potentially tricky questions and scenarios
- Identify situations where your ability to think quickly is challenged
- Address concerns that can slow your thinking
- Embed effective techniques and processes to use beyond the course
- Gain individual feedback from Sandra Miller, a RADA trained communications expert
