The ability to make an impression when you speak is an invaluable tool, especially in times when interactions have largely been undertaken remotely.

Join communications consultant Sandra Miller on this one-day virtual training course to maximise your virtual verbal communication.

Attend this course to receive individual feedback to improve your public speaking skills and take away key tips on how to prepare yourself for stressful situations. Take part in practical exercises and learn how to speak confidently, retain an audience’s attention and feel in control whilst communicating virtually.

Learn the common pitfalls with public speaking and feel comfortable in a supportive working and non-judgmental virtual environment.

Please note we will use Zoom to virtually deliver this course.

Please see below some testimonials:

“Excellent course that built so well throughout the day- amazing how strong everyone’s speaking skills were by the end of the session. Sandie is an excellent trainer- thank you!” – Head of Strategy and Change, London Borough of Islington.

“I was quite nervous about doing a course on public speaking virtually – but Sandie did a fantastic job of choosing material that worked well in this format as well as making us move around the space. The structure and flow was excellent and she managed to keep us engaged for the whole session.” Head of Scientific Machine Learning Group, Ufi VocTech Trust

Learning Outcomes

  • Develop your ability to communicate with confidence
  • Discover the seven core qualities for concise, measured messages
  • Gain essential vocal preparation tools for important meetings and high stress situations
  • Motivate others in your organisation with your new speaking techniques
  • Acquire a ’failsafe’ presentation method to fall back on in an emergency
  • Challenge your preconceptions of effective verbal communication in a supportive environment
  • Build spontaneity and improvisation into your repertoire so instant impact is ensured
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414


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09:00 - 09:15


09:15 - 09:45

Introductions and Objectives 

  • What do you want to get out of the session?
09:45 - 10:15

First Impressions

  • Understand the impact of first impressions
  • Focus on how you can improve initial impressions
10:15 - 11:00

The 7 Ingredients of Excellent Communication

  • Learn the 7 key ingredients to effective verbal  communication
11:00 - 11:15


11:15 - 12:00

The Art of Delivery

  • Start to include new skills   
12:00 - 13:00

Preparation and Structure

  • Unlock how you prepare and structure your speech and presentations
  • Learn the importance of telling a story
13:00 - 13:45


13:45 - 14:30

The Opening

  • Focus on the first words you speak, and how they affect perception
14:30 - 14:45


14:45 - 15:15

Building Confidence

  • Use relaxation, breathing and voice work to strengthen the foundations of your verbal skills
15:15 - 15:45

Spontaneous Final Presentation   

  • Build spontaneity and dynamism into your verbal communication
  • Compare to earlier work and gauge progress
  • Take concrete lessons from throughout the day and put them into practice
15:45 - 16:15

Action Planning

  • Build a plan to take learning forward and make sure that the lessons learned are put into practice in the workplace 


Central Government & Agencies

Delegate Price
£495 + VAT

Local Government, Housing, Education & Health

Delegate Price
£445 + VAT


Delegate Price
£445 + VAT

Private Sector

Delegate Price
£595 + VAT