Overview

Now more than ever, the success of a project, programme or policy depends on effective engagement and management of key stakeholders.

Dealing with a variety of stakeholders with different, and sometimes competing interests can be challenging, especially when it has to be done remotely.

Attend this Effective Stakeholder Management course to create a dynamic plan to preserve relationships with your stakeholders through the project lifecycle despite changes in circumstances. Learn how to overcome conflict with stakeholders and build strong relationships, thus overcoming unforeseen obstacles that may arise.

Through online learning tools including breakout rooms, interactive whiteboards, and group discussions, delegates will develop the knowledge and skills needed to identify and map key stakeholders, effectively manage conversations, and evaluate stakeholder relationships.

Unlocking the Power of Virtual

Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.

Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!

Please note we will use Zoom to virtually deliver this course.

 

trainer photo
David Elverson
Change Management Expert

David is a change management and commercial expert, with a passion for helping to create more effective services. He works with a wide range of organisations and their staff on developing their commercial awareness, bringing about culture change and developing and implementing effective strategies.

He has worked extensively across the public and private sectors, working with over 50 local authorities, many NHS Trusts, Central Government departments and Science Councils in the last three years.

David is passionate about translating strategy into action in a way that engages staff and develops buy-in and high levels of productivity. Read more

Learning Outcomes

  • Gain buy-in for your organisation’s corporate objectives
  • Utilise stakeholder mapping techniques
  • Develop communication strategies to influence and engage stakeholders
  • Attain skills in overcoming conflict with stakeholders
  • Learn how to evaluate your key stakeholders
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
InHouse@moderngov.com

Agenda

Collapse all
09:15 - 09:45

Registration

09:45 - 10:00

Ice Breaker and Clarification of Learning Objectives

  • A quick video tutorial on using Zoom
  • The Chair will discuss delegate experiences to identify personal objectives for the day and tailor the course to specific requirements
10:00 - 10:30

Stakeholder Management: Key Principles

  • Understand the importance of effective stakeholder management in any project or programme
  • Identify key challenges for your organisation in stakeholder management
  • What makes a successful stakeholder relationship?
  • Identify best practice in effective stakeholder management
10:30 - 11:00

Understanding your Organisational Objectives

  • How to identify key objectives within a project or programme
  • Ascertain which stakeholders will contribute to these objectives
  • Outline objectives, responsibilities and obligations of all parties
11:00 - 11:15

Morning Break

11:15 - 12:15

Identifying and Mapping Stakeholders

  • How to successfully map stakeholders within a project or programme
  • Examine different types of stakeholder maps
  • How to effectively identify diverse varieties of stakeholders
  • Prioritising stakeholders during the life of a project
  • Develop your own stakeholder mapping technique
12:15 - 13:15

Utilise Online Communication Strategies for Stakeholders

Utilise Online Communication Strategies for Stakeholders

In this session, delegates will work on practical exercises with the trainer to help engage with key stakeholders and develop a communication strategy for their projects and programmes.

  • Virtually manage conversations with stakeholders
  • Identify what online platform to use
  • Define responsibilities and roles in partnership working
  • Select VIRTUAL communication methodologies to best virtually influence and engage
  • Effective language, style, and tone to create persuasive communications
13:15 - 14:15

Lunch

14:15 - 16:00

Virtually Evaluating Stakeholder Relationships

In this session, delegates will learn how to monitor, analyse, and evaluate stakeholder relationships and develop stakeholder strategies to achieve their organisational goals

  • How to remotely evaluate relationships with your stakeholders
  • Monitor and preserve relationships during the life of a project or programme
  • Develop skills in overcoming conflict with stakeholders
  • Learn from your stakeholder relationships to maintain and manage your organisational goals
16:00 - 16:15

Feedback, Evaluation & Close

Pricing

Central Government & Agencies - Virtual

Delegate Price
£345 + VAT

Local Government, Housing, Education & Health - Virtual

Delegate Price
£345 + VAT

Charity - Virtual

Delegate Price
£345 + VAT

Private Sector - Virtual

Delegate Price
£445 + VAT