Overview

With Housing associations managing a wide and complex range of contracts, it is crucial to have a well thought out contract management approach to ensure your organisation gets better value for money and improved services.

Book this A Guide to Successful Contract Management in Housing course for your teams to help them learn about the principles of contract management; better understand the administrative and governance side of contract management; develop more effective strategic relationships with your suppliers and gain advice on how to ensure contracts are being effectively delivered.

Delegates will develop the knowledge and skills needed to successfully manage the contract process through to completion.

Learning Outcomes

  • Recognise the core competencies of effective contract management
  • Identify what successful contract administration and governance is in the contract process
  • Learn how to manage strategic relationships
  • Understand how to effectively monitor performance and undertake a quality assessment
  • Develop an action plan for effective contract management in your organisation
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]

Agenda

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09:25 - 09:30

Registration

09:30 - 10:00

Ice Breaker and Clarification of Learning Objectives

10:00 - 11:00

The Principles of Successful Contract Management

  • Identify the different types of contract
  • The benefits of contract management for the public sector
  • Understand the contract management cycle of activities
  • Establish clarity of terms and obligations
  • Outlining the objectives, responsibilities and obligations of all parties
11:00 - 11:15

Morning Break

11:15 - 12:00

Contract Administration and Governance

  • What needs to be done before the contract is signed
  • The power shift
  • Identifying risk and preventing further problems later in the contract process
  • Successfully exiting a contract
12:00 - 12:10

Break

12:10 - 13:00

Strategic Relationship Management

  • The importance of good relationships in the supply chain
  • Develop contract negotiation skills to secure beneficial outcomes
  • Recognise how to foster positive relationships amongst all parties
  • Effective change management and dispute resolution
  • Motivating internal and external parties
13:00 - 13:45

Lunch

13:45 - 14:00

Reflection Session

  • The trainer will review the day’s learning and the next stages of the course
  • Delegates will have time to ask questions and share views with one another
14:00 - 14:30

Monitoring, Performance and Quality Assessment in the Contract Process - Part 1

  • Analyse contract value, length, complexity and level of risk
  • Effectively monitor and benchmark costs and performance
  • Identify the potential for obstacles, risk and challenges
  • Maximising and identifying savings and efficiencies
14:30 - 15:30

Monitoring, Performance and Quality Assessment in the Contract Process - Part 2

  • When and how best to re-evaluate and restructure the terms of a contract
  • Manage arising situations and contract variations
  • Achieving mutual gains for effective contract management
  • Ensuring that contractual obligations have been sufficiently met
15:30 - 15:40

Afternoon Break (flexible)

15:30 - 16:00

Contract Review and Post-Contract Progress

  • The link to future contracts
  • Recognise the core competencies for effective contract management
  • Accurate reporting
16:00 - 16:15

Round Up and Key Takeaways