The GROW (G- Goal, R – Reality, O- Options, and W – Will) model is a leading management technique that can be used to help coach and mentor staff, assist with developing performance, and improve employee engagement.

This Understanding and Applying the GROW Model training course has been specifically designed for public sector managers, team leaders, and those in a mentoring role to improve the overall performance and productivity of their staff or colleagues.

Through interactive workshops you will learn how to put this highly successful model into practice.

Attend this interactive and practical course to gain a better understanding of what your staff want to achieve; assess their current situation; learn how to offer suggestions for improvement; and develop techniques to ensure action points are followed up.

Leave the day with the ability to use the GROW model to help your staff or colleagues develop and thrive.

Unlocking the Power of Virtual

Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.

Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!

Please note we will use Zoom to virtually deliver this course.

trainer photo
Jonathan Bottomer
Management Consultant

Jonathan is a Certified Management Consultant and a member of the Institute of Business Consulting (an organisation within the Chartered Management Institute), the professional body for Business Consultants. He currently works as a Consultant at the Department for Work and Pensions.

Jonathan specialises in helping local authorities (and DWP’s Agencies) improve their effectiveness and efficiency of the administration of Social Security Benefits.

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Learning Outcomes

  • Understand and apply the theory of the GROW model
  • Learn how the GROW model can lead to better results
  • Gain a firm understanding of each stage of the model
  • Practice using the GROW model
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:25 - 09:30


09:30 - 10:00

Trainer’s Welcome and Clarification of Learning Objectives

10:00 - 10:45

Workshop: The Grow Stage

  • Learn what your staff want to achieve
  • Gain a better understanding of their aspirations
  • In groups, learn how to find out what motivates people
10:45 - 11:00


11:00 - 12:00

Workshop: The Reality Stage

  • Assess your staff’s current situation
  • What is their understanding of their situation?
  • Identify and overcome obstacles
12:00 - 13:00

Workshop: The Options Stage

  • Establish what resources they have
  • Ascertain your staff’s options
  • Learn how to offer suggestions for improvement
13:00 - 14:00


14:00 - 14:45

Workshop: The Will Stage

  • Develop an action plan
  • Address any concerns
  • Gain techniques to ensure action points are followed up
14:45 - 15:00


15:00 - 16:00

Workshop: Putting the GROW Model into Practice

  • Take part in practical exercises to apply the days learning
  • Delegates will work in groups to practice the GROW technique
  • Gain invaluable feedback from our trainer


Central Government & Agencies - Virtual

Delegate Price
£345 + VAT

Local Government, Housing, Education & Health - Virtual

Delegate Price
£345 + VAT

Charity - Virtual

Delegate Price
£345 + VAT

Private Sector - Virtual

Delegate Price
£445 + VAT