Limited Places Available
This course has passed.


Want to communicate with power, impact and confidence? That’s why you’re here, right?

The aim of our course is not to tell you to correct your communication “weaknesses,” it’s to help you make changes to subconscious communication behaviours that can undermine your confidence and knowledge at work.

We know there’s no “best” communication style for every workplace interaction, however our long-standing Confident Communication for Women in the Workplace course has helped hundreds of professionals develop and embody the skills needed to communicate with confidence and credibility.

Through innovative role-play scenarios in various communication settings led by Vocal Communications expert, Anne Walsh, dive into numerous communication styles and language choices that explore communicating from a position of knowledge and confidence.

Leave the day with a transformative toolkit full of performance-based techniques involving the body, breath and voice, helping you to exert a more commanding presence.

COVID-19 Safety at Our Events
The safety of our delegates is extremely important to us, to find out what measures we have in place to ensure our face-to-face courses remain COVID-19 safe, click here

trainer photo
Anne Walsh
Communications Coach

Anne Walsh is a Dialect, Voice and Vocal Communications Coach with extensive one-to-one and group business coaching experience in the private, corporate, public and charitable sectors with clients from the fields of Finance, Law, HR, Music, Publishing, Politics, Property, Local Government, Psychotherapy, Science, Medicine, Media, Art, Health and Well-being, IT, Teaching, Accountancy, Consultancy, Interior Design, Fashion, Journalism, Research, Secretarial and Administration, Higher Education (Lecturers and MA\PhD students.)

She was Voice and Communications Trainer at the Royal Central School of Speech & Drama from 2008-2012 and designed and delivered in-house training in London, nationally, and in Europe, ...

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Learning Outcomes

  • Develop the ability to be assertive and dynamic
  • Practice different communication styles to deliver maximum impact
  • Leave with the confidence to create a positive attitude towards change
  • Learn innovative voice and speech techniques to maximise your presence
  • Discover powerful performance techniques for building status and credibility
  • Understand how your choice of language can create new and varied outcomes
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:00 - 09:30


09:30 - 09:45

Trainer’s Welcome and Clarification of Learning Objectives

09:45 - 10:15

Generating Presence – The Science Behind It

  • Create the conditions for credibility
  • How to build a resonant, physical presence
10:15 - 10:45

Be Present to Have Presence

  • Owning and naming your strengths and positive attributes
  • Role-play: Presenting yourself from a position of healthy self-esteem
10:45 - 11:45

Developing the Toolkit

Delegates will have the opportunity to practise and deliver a line from a speech back to the trainer and the wider group to receive bespoke coaching.

  • Breath is the key to relaxed, poised credibility
  • Body, breath and voice equals personal power
  • Acting as if: Performance skills for high-status credibility
  • Role play: Archetypal high-status – the language of rhetoric
  • Voice and vocal performance skills – pitch, pause and pace for maximising credibility
11:45 - 12:00

Morning Break

12:00 - 13:00

Finding Your Feet to Speak Up in Meetings

  • Speaking with clarity of intention and impact in meetings: role play exercise
13:00 - 13:45


13:45 - 14:00

Reflection Session

  • Trainer will review the day’s learning and the next stages of the course
  • Delegates will have time to ask questions and share views with one another
14:00 - 14:30

Promotion: Speak to Your New Team: Role Play Exercise

  • Resonant versus dissonant leadership
  • Avoiding self-sabotage in your language
  • Flexing between different communication styles: flexibility is the key
  • Reading your team – understanding their communication preferences
14:30 - 14:45

The Power of Persuasive Language: Rhetoric

  • Understand what rhetoric to use
  • Be more persuasive by using rhetoric
14:45 - 15:00


15:00 - 15:15

Establishing Presence and Flexibility in Your Communication Styles: Risking Spontaneity

15:15 - 15:45

Stepping Up and Owning Your Status

  • Identify best practices to support preparing for an interview
  • Understand what it means to be present in the moment to communicate in a flexible and spontaneous way
15:45 - 16:00

Action Planning

  • Building a practical plan going forward
  • Identify areas where we are stuck – consciously welcoming change
  • Recognising and naming your strengths and weaknesses with objectivity
  • Select achievable goals and objectives stemming from your learning on the course
16:00 - 16:15

Round Up and Key Takeaways


etc. Venues – Marble Arch, London

Garfield House 86 Edgware Road, London, W2 2EA