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Overview
When it comes to the public sector, there’s lots at stake with negotiating policies, public spending terms and tough compromises between departments with subtle hierarchy issues. To make big changes, you need to know how to present convincing cases to senior staff.
Attend our highly interactive Influencing and Negotiating Upwards course led by former Ambassador and UK Diplomat, Charles Crawford, to understand the theory and techniques behind influencing and negotiating upwards.
Through collaborative sessions, practice the theory and share your experiences of difficult or upcoming negotiations, receive expert feedback, discuss different scenarios and learn new techniques that can help you and your organisation get better results.
Charles Crawford retired from the Foreign and Commonwealth Office at the end of 2007 after nearly three decades in the UK Diplomatic Service
Charles Crawford CMG is the former British Ambassador to Poland (2003-2007); Serbia and Montenegro (2001-2003); and Bosnia and Herzegovina (1996-1998)
A barrister and mediator, he draws on extensive experience in the UK diplomatic service, much of it tackling transition issues in former communist Europe
In his diplomatic career he served as FCO speechwriter to Foreign Secretary Sir Geoffrey Howe. He has contributed to speeches by members of the Royal ...
Learning Outcomes
- Learn how to use new techniques for being heard and understood
- Understand the core theory behind influencing and negotiating
- Know how best to effectually prepare and plan for a negotiation
- Learn about leading and steering meetings towards your desired outcome
- Review which techniques work best for you when negotiating and utilising your influence
