Overview
Whether you’re looking to get your ideas heard, secure resources for your team or build stronger relationships with key decision makers, knowing how to effectively communicate with senior staff is key.
This can be particularly difficult in the public sector where making big changes requires navigating a complex, political landscape that comes with unique challenges and constraints.
Attend our highly interactive Influencing and Negotiating Upwards course led by former Ambassador and UK Diplomat, Charles Crawford, to understand the theory and techniques behind influencing and negotiating upwards.
Through collaborative sessions, practise the theory and share your experiences of difficult or upcoming negotiations, receive expert feedback, discuss different scenarios and learn new techniques that can help you and your organisation get better results.
Leave the day with the tools to present your ideas and proposals in a compelling way, and successfully negotiate for what you need to get the job done.
Charles Crawford retired from the Foreign and Commonwealth Office at the end of 2007 after nearly three decades in the UK Diplomatic Service
Charles Crawford CMG is the former British Ambassador to Poland (2003-2007); Serbia and Montenegro (2001-2003); and Bosnia and Herzegovina (1996-1998)
A barrister and mediator, he draws on extensive experience in the UK diplomatic service, much of it tackling transition issues in former communist Europe
In his diplomatic career he served as FCO speechwriter to Foreign Secretary Sir Geoffrey Howe. He has contributed to speeches by members of the Royal ...
Learning Outcomes
- Learn how to use new techniques for being heard and understood
- Understand the core theory behind influencing and negotiating
- Know how best to effectually prepare and plan for a negotiation
- Learn about leading and steering meetings towards your desired outcome
- Review which techniques work best for you when negotiating and utilising your influence
