Overview
Our Quick Responses to Complex Situations training course has been specifically designed to help you react confidently to tricky situations, master the art of quick thinking, remain calm and collected to structure your response swiftly and maximise impact.
Through interactive exercises ran by RADA Trained Communication Expert, Sandra Miller, work in small groups to perfect your responses to complex situations and receive detailed feedback to put into practice once back in the office.
Unlocking the Power of Virtual
Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.
Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!
Please note we will use Zoom to virtually deliver the course.
Sandra Miller is a RADA trained Actor and now works extensively in the corporate sector providing coaching, consultancy and training in communication skills.
Her area of specialist expertise covers Presentation Skills, Interview Techniques, Handling People in Difficult Situations, Storytelling and Influential Communications.
Her clients include many ‘blue chip’ organisations including the BBC, BBC Worldwide, Bristol Water, Friends Provident, Financial Reporting Council, Unilever, Vocalink, Elavon Merchant Services etc. In the public sector clients include the NHS and many District, Borough and City Councils and Universities including working with Politicians and Academics and Civil Servants.
...
Learning Outcomes
- Address concerns that can slow your thinking
- Learn how to pre-empt tricky questions and scenarios
- Identify situations where your ability to think quickly is challenged
- Embed effective techniques and processes to use beyond the course
