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Take control of your voice, capture attention and conquer your fears of public speaking with Communications Consultant, Sandra Miller, on this one-day interactive Speaking with Impact course to maximise your verbal communication. 

Attend our course to receive individual feedback, improve your public speaking skills and takeaway key tips on how to prepare yourself for stressful situations. In a friendly, open and collaborative environment, take part in practical exercises and learn how to speak confidently, retain an audience’s attention and feel in control. 

Overcome the common pitfalls of public speaking and enhance your verbal communication.  

Unlocking the Power of Virtual 

Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need. 

Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more! 

Please note we will use Zoom to virtually deliver this course. 

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Sandra Miller
Communication Skills Training Consultant

Sandra Miller is a RADA trained Actor and now works extensively in the corporate sector providing coaching, consultancy and training in communication skills.

Her area of specialist expertise covers Presentation Skills, Interview Techniques, Handling People in Difficult Situations, Storytelling and Influential Communications.

Her clients include many ‘blue chip’ organisations including the BBC, BBC Worldwide, Bristol Water, Friends Provident, Financial Reporting Council, Unilever, Vocalink, Elavon Merchant Services etc. In the public sector clients include the NHS and many District, Borough and City Councils and Universities including working with Politicians and Academics and Civil Servants.


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Learning Outcomes

  • Develop your ability to communicate with confidence 
  • Learn about the seven core qualities for concise messages 
  • Motivate others in your organisation with your new speaking techniques 
  • Build spontaneity and improvisation into your repertoire so instant impact is ensured 
  • Gain essential vocal preparation tools for important meetings and high stress situations 
  • Challenge your preconceptions of effective verbal communication in a supportive environment 
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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9:25 - 09:30


9:30 - 10:00

Clarification of Learning Objectives

10:00 - 10:30

First Impressions

  • Understand the impact of first impressions
  • Focus on how you can improve initial impressions
10:30 - 11:15

The 7 Ingredients of Excellent Communication

  • Learn the 7 key ingredients to effective verbal communication 
  • Incorporate them into how you think about speaking 
11:15 - 11:30

Morning Break

11:30 - 12:15

The Art of Delivery

  • Start to include new skills
12:15 - 13:00

Preparation and Structure

  • Unlock how you prepare and structure your speech and presentations 
13:00 - 14:00


14:00 - 14:30

The Opening

  • Focus on the first words you speak and how they affect perceptions 
14:30 - 14:45


14:45 - 15:15

Building Confidence

  • Develop a robust, confident style 
  • Use relaxation, breathing and voice work to strengthen the foundations of your verbal skills 
15:15 - 15:45

Spontaneity Final Presentation

  • Compare to earlier work and gauge progress 
  • Build spontaneity and dynamism into your verbal communication 
  • Take concrete lessons from throughout the day and put them into practice 
15:45 - 16:00

Action Planning

  • Build a plan to take learning forward and make sure that the lessons learned are put into practice in the workplace
  • Maximise the impact of the day by selecting achievable aims and objectives for personal verbal development
16:00 - 16:15

Feedback, Evaluation & Close


“I would highly recommend this course to improve your confidence in public speaking. The teacher was knowledgeable, patient and engaging. I really enjoyed it"
Speaking with Impact Grade 7 Lawyer, Government Legal Department
"Enjoyable and worthwhile – you will learn and be better at your job at the end of the course!"
Speaking with Impact Fraud Specialist, NHS Business Services Authority
“Excellent course – went really quickly. Sandie was fabulous, engaging and very experience. Her acting background shone through and was a huge plus – it’s the best trainer I have experience for a long time”
Presenting with Impact Executive Director Neighbourhoods and Wellbeing, Mosscare St Vincent’s Housing Group
“Everything about this training course was excellent; the course content to the tutor delivering it. I am pleased with my course learning over the two days and the hints/ tips/ skills I have picked up / developed.”
Presenting with Impact Senior Visits Officer, Department for International Trade
“A very challenging and rewarding course enabling you to rehearse and develop your presentation skill”
Presenting with Impact Head Teacher, Coldfall Primary School
“I found this course hugely enjoyable and useful. I’d recommend it to anyone who wants to build their confidence and gain advanced presentation skills. Probably the most practically useful course I’ve ever done.”-
Presenting with Impact Postgraduate Recruitment Manager, University of Bristol
“A great course to gain essential skills in presenting with impact to influence and inform others. Gained new skills and techniques I can use for the future.”
Presenting with Impact Assistant Director, Havering Council