Overview
Do you want to learn how to present written information in a more accurate, succinct and compelling way? Or master an array of different writing styles to engage with your colleagues and service users?
If so, then our long-standing Business Critical Writing course which has helped hundreds of public sector professionals improve their writing, is just what you need.
Through a combination of tutor input, delegate discussion and group work, learn how to write more effectively and give your writing skills a refresh.
Learn the fundamentals of writing and how they can be applied to all written communication; improve spelling and grammar; adopt writing styles that suit different audiences; and learn how to write through different communication channels, such as letters, emails or web copy.
Unlocking the Power of Virtual
Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.
Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!
Please note we will use Zoom to virtually deliver this course.
Susan works with organisations and individuals to improve their written communications skills.
She worked as a regional and national newspaper journalist before setting up a full-service communications company, now established for 30 years.
She works with public and private sector organisations to help with:
- Effective emails
- Report writing
- Briefings and submissions
- Persuasive and influential writing techniques
- Promotional writing
- Effective complaint handling
- Communicating complex information for non-technical readers.
Her recent clients include Legal & General, HSBC, BRIT, the Law ...
Learning Outcomes
- Acquire effective skills to improve the way you communicate with your colleagues and service users
- Improve how you structure emails and web copy
- Learn how to create accurate summaries: planning grids to help select the key points and present them up-front
- Utilise tables, graphs, informatics and images to help you create memorable work that’s read, trusted and used
