Charlotte is a trained facilitator and coach who specialises in service development, strategic thinking and managing transition for organisations and individuals. She is trained in supporting individuals and organisations using the Myers Briggs Type Indicator and has wide experience of people and project management within fast-paced, commercial environments.
Her current portfolio includes support to a range of NHS organisations including: GP Practices, Mental Health Trusts, Community Services and NHS England. In addition to her support to the NHS, she supports University and Public sector organisations with leadership development including resilience, conflict management and managing through culture change.
Charlotte’s previous career was with the Royal Bank of Scotland Group where she undertook both people and project management roles within the Retail Banking environment. Charlotte worked as a senior change manager overseeing projects within the Group’s telephony and internet banking channels. Her work comprised of complex, operational and strategic change programmes, the implementation of new products, resource and operational risk management.
As part of her not-for-profit portfolio, Charlotte was a Director and Head of Finance for Doula UK, a not-for-profit membership organisation supporting the work of Doulas across Great Britain.