Available Dates


The success of any presentation is dependent on the speaker’s ability to deliver a clear message, captivate their audience and leave a lasting impact which is a crucial skill for all public sector professionals.

Our expertly designed Presenting with Impact course covers key aspects of giving a compelling presentation, with a particular emphasis on structure, speech segmentation and handling a remote or face-to-face audience.

Throughout this interactive two-day training course, receive individual specialist feedback and coaching to build upon your existing skills and become an influential presenter.

Come prepared with a 3 – 5-minute work-related presentation and a dozen 4×6 index cards, which will be used during the course to enhance your communication skills and deliver effective formal or informal pitches.

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Sandra Miller
Communication Skills Training Consultant

Sandra Miller is a RADA trained Actor and now works extensively in the corporate sector providing coaching, consultancy and training in communication skills.

Her area of specialist expertise covers Presentation Skills, Interview Techniques, Handling People in Difficult Situations, Storytelling and Influential Communications.

Her clients include many ‘blue chip’ organisations including the BBC, BBC Worldwide, Bristol Water, Friends Provident, Financial Reporting Council, Unilever, Vocalink, Elavon Merchant Services etc. In the public sector clients include the NHS and many District, Borough and City Councils and Universities including working with Politicians and Academics and Civil Servants.


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Learning Outcomes

  • Enhance your presentation skills to deliver impact
  • Develop your ability to handle questions and your audience
  • Understand the 7 key components of excellent communication skills
  • Establish key practices in planning and structuring your presentation
  • Benefit from individual coaching throughout the course to perfect your skills
  • Receive expert advice and feedback on your existing presentation style to develop further
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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  • Day 1
  • Day 2
09:00 - 09:30


09:30 - 10:00

Trainer’s Welcome and Clarification of Learning Objectives

10:00 - 10:30

The 7 Ingredients of Excellent Communication

  • Learn the 7 key ingredients to effective verbal communication
  • Start to include them in how you think about speaking
10:30 - 10:45

Morning Break

10:45 - 12:30

Establishing Your Learning Needs

  • Present your pre-prepared presentation and receive feedback and coaching
12:30 - 13:30


13:30 - 14:15

Preparation and Structure

  • Build a successful structure for your presentation/pitch/speech
  • Learn how to focus your subject matter effectively
  • Utilise language, visual and memory aids
14:15 - 14:20

Set homework

14:20 - 15:00

The Opening

  • Write and deliver
  • Focus on the first words you speak and how they create impact
15:00 - 15:15

Afternoon Break

15:15 - 15:50

Building Confidence

  • Use relaxation, breathing and voice work to develop your vocal skills
15:50 - 16:05

Passion Exercise

  • Energise your presentation style to ensure your audience is fully engaged
16:05 - 16:15

Feedback and Close

09:30 - 09:45

Welcome back/Any Issues?

09:45 - 10:05

Breaking the Fear Barrier

  • Welcome back/reflection on learning from Day One (discussion)
  • Overview of Day Two
10:05 - 10:30

The Closing Segment

  • Ideas for effectively closing your presentations
  • What do you want the audience to go away with?
10:30 - 10:45

Morning Break

10:45 - 11:00

Handling questions

11:00 - 11:15

Set one-minute speech

  • Generating audience participation/questions (discussion)
  • Deliver a 1 minute speech and answer questions from the audience – focus on handling the audience and closing effectively
  • Practice with feedback/coaching
11:15 - 12:30

Deliver one-minute speech with questions

  • Focus on handling the audience effectively and closing well
12:30 - 13:30


13:30 - 14:00

Spontaneity Exercises

  • Appreciate the value of using silence
  • Use vocal techniques to vary your tone
14:00 - 14:45

Final delivery

  • Deliver “homework” presentations
14:45 - 15:00

Afternoon Break

15:00 - 15:45

Final delivery continued

15:45 - 16:00

Action Planning

16:00 - 16:15

Feedback, Evaluation and Close