There has never been a better time to ensure effective contract management with recent challenges faced by supply chains and having a well thought out contract process approach can help to conquer instability in a time of crisis.

With the public sector spending £290 billion on goods and services each year, developing the core competencies for effective contract management could significantly boost savings and cost-effectiveness.

By running this course for your organisation In-House, your team will develop the knowledge and skills needed to successfully manage the contract process through to completion; maximise their budgets, and recognise the potential for greater planning and strategy.

Practical and interactive, the course is built around a series of engaging case studies, which can be fully tailored to your organisation’s requirements.

Learning Outcomes

  • Recognise the core competencies of effective contract management
  • Identify what successful contract administration and governance is in the contract process
  • Learn how to manage strategic relationships
  • Understand how to effectively monitor performance and undertake a quality assessment
  • Develop an action plan for effective contract management in your organisation
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:45 - 10:00

Trainer’s Welcome and Clarification of Learning Objectives

10:00 - 11:00

The Principles of Successful Contract Management

  • Identify the different types of contract
  • The benefits of contract management for the public sector
  • Understand the contract management cycle of activities
  • Establish clarity of terms and obligations
  • Outlining the objectives, responsibilities and obligations of all parties
11:00 - 11:15

Morning Break

11:15 - 12:00

Contract Administration and Governance

  • What needs to be done before the contract is signed
  • The power shift
  • Identifying risk and preventing further problems later in the contract process
  • Successfully exiting a contract
12:00 - 12:45

Strategic Relations Management: Negotiation and Dispute Resolution

  • The importance of good relationships in the supply chain
  • Develop contract negotiation skills to secure beneficial outcomes
  • Recognise how to foster positive relationships amongst all parties
  • Effective change management and dispute resolution
  • Motivating internal and external parties
12:45 - 13:15

Monitoring, Performance and Quality Assessment in the Contract Process - Part 1

  • Analyse contract value, length, complexity and level of risk
  • Effectively monitor and benchmark costs and performance
  • Identify the potential for obstacles, risk and challenges
  • Maximising and identifying savings and efficiencies
13:15 - 14:15


14:15 - 15:00

Monitoring, Performance and Quality Assessment in the Contract Process - Part 2

  • When and how best to re-evaluate and restructure the terms of a contract
  • Manage arising situations and contract variations
  • Achieving mutual gains for effective contract management
  • Ensuring that contractual obligations have been sufficiently met
15:00 - 16:00

Contract Review and Post-Contract Progress

  • The link to future contracts
  • Recognise the core competencies for effective contract management
  • Accurate reporting
16:00 - 16:15

Feedback, Evaluation & Close