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There has never been a better time to ensure effective contract management. With recent challenges faced by supply chains, having a well-thought-out contract management approach can help to overcome instability in uncertain times.

With the public sector spending £290 billion on public procurement every year, developing the core competencies for effective contract management can significantly boost savings and enhance operational performance.

Attend our interactive A Guide to Successful Contract Management course led by Procurement expert, Gillian King, to learn about the principles and governance side of contract management and develop more effective relationships with your suppliers.

Leave the day with the advice on how to ensure contracts are being effectively delivered.

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Gillian King
Procurement Professional & Trainer

Gillian King is a highly experienced procurement professional and trainer, with over 20 years’ experience in global procurement and supply chain management, working for government and multinational corporations in Europe, Asia and the Middle East.

Her sector experience is as a procurement professional, initially with the Civil Service in the UK Home Office and later as a global category leader for Zurich Financial Services, where her group annual spend was in excess of $400 M.

More recently she has provided consultancy and training to international government and ‘Blue Chip’ organisations in Abu Dhabi and Singapore, specialising in ...

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Learning Outcomes

  • Learn how to manage strategic relationships
  • Recognise the core competencies of effective contract management
  • Develop an action plan for effective contract management in your organisation
  • Understand how to effectively monitor performance and undertake a quality assessment
  • Identify what successful contract administration and governanceis in the contract process
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:25 - 09:30


09:30 - 10:00

Trainer’s Welcome and Clarification of Learning Objectives

10:00 - 11:00

The Principles of Successful Contract Management

  • Identify the different types of contract
  • Establish clarity of terms and obligations
  • Understand the contract management cycle of activities
  • The benefits of contract management for the public sector
  • Outline the objectives, responsibilities and obligations of all parties
11:00 - 11:15

Morning Break

11:15 - 12:00

Contract Administration and Governance

  • The power shift
  • Learn how to successfully exit a contract
  • What needs to be done before the contract is signed
  • Identify risk and preventing further problems later in the contract process
12:00 - 12:10

Morning Break

12:10 - 13:00

Strategic Relationship Management

  • Understand how to motivate internal and external parties
  • Effective change management and dispute resolution
  • The importance of good relationships in the supply chain
  • Develop contract negotiation skills to secure beneficial outcomes
  • Recognise how to foster positive relationships amongst all parties
13:00 - 14:00


14:00 - 14:30

Monitoring, Performance and Quality Assessment in the Contract Process - Part 1

  • Maximise and identify savings and efficiencies
  • Identify the potential for obstacles, risk and challenges
  • Analyse contract value, length, complexity and level of risk
  • Know how to effectively monitor and benchmark costs and performance
14:30 - 15:30

Monitoring, Performance and Quality Assessment in the Contract Process - Part 2

  • Manage arising situations and contract variations
  • Learn how to achieve mutual gains for effective contract management
  • Ensure that contractual obligations have been sufficiently met
  • When and how best to re-evaluate and restructure the terms of a contract
15:30 - 15:40

Afternoon Break (flexible)

15:30 - 16:00

Contract Review and Post-Contract Progress

  • Accurate reporting
  • The link to future contracts
  • Recognise the core competencies for effective contract management
16:00 - 16:15

Roundup and Key Takeaways