COURSES > ANALYTICS

Effective Performance Management and Analysis

Utilise Data to Improve Your Organisations Performance

Chaired by
Michael Bourne

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All of our training courses can be tailored specifically for your team or organisation and presented at your offices, at another suitable location or virtually.


Overview

When you use data-driven performance management techniques, you can better track and analyse key performance indicators (KPIs) to get a clear picture of what’s working and what’s not. You can pinpoint areas of improvement and provide targeted support to help your team reach their full potential.

Attend our Effective Performance Management and Analysis course to gain best practices on how to effectively analyse and use data to improve your organisations performance.

Join our expert performance management trainer, Professor Michael Bourne, to learn how to best adapt your organisation to new pressures and develop a toolkit of innovative techniques to measure productivity.

Start using data to drive performance and take your organisation to the next level.


Professor of Business Performance and Director of the Centre
for Business Performance - Cranfield University

Mike is Professor of Business Performance and Director of the Centre for Business Performance at Cranfield University.

Before his academic career, Mike spent 15 years in business. He gained his PhD from the University of Cambridge in 2001, researching the design and implementation of balanced performance measurement systems. He has spent the last fifteen years working with companies and quasi-public sector organisations supporting senior management teams through the process of clarifying and executing their strategy and designing and using their measurement systems.

He has authored over 100 publications, and is co-author of several books.

Michael Bourne

Learning Outcomes

  • Enhance how you measure performance

  • Increase your organisation’s performance through the effective use of data

  • Enable change by utilising tools such as the scorecard and success mapping

  • Make intelligent business decisions through the efficient collection of data

  • Gain best practice from organisations who have improved their performance






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are Continuing Professional Development
(CPD) certified, with signed certificates
available upon request for event.

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Agenda

09:25 - 09:30 Registration

09:30 - 10:00 Trainer’s Welcome and Clarification of Learning Objectives

10:00 - 10:45 Innovative Approaches to Measuring Productivity

  • How can the devolved approach to performance management improve your organisation’s performance?

  • Establish what good productivity looks like

  • Learn how to use innovative methods to measure your organisation’s productivity

  • How to best adapt to increased transparency and scrutiny


10:45 - 11:00 Morning Break

11:00 - 12:00 Best Practice Measurement Performance Tools

In this engaging and interactive session, practice different ways of measuring your organisation’s performance.

  • What are you measuring?

  • Establish what your organisation wants to achieve

  • Use the scorecard and success mapping to successfully measure your organisation’s performance

12:00 - 13:00 Effectively Using Data to Make Good Business Decisions

  • Design appropriate Key Performance Indicators (KPI) and performance measurements that will drive outcomes

  • Overcome challenges in using data to make business decisions

  • Look at your key objectives and what you realistically want to achieve

  • Discuss the best approach to ensure effective cost structure and benchmarking

  • Use this information to improve outcomes for your service users

13:00 - 14:00 Lunch

14:00 - 14:45 Enhance Performance through Effective Data Analysis

  • Recognise business trends that will have an impact on your organisation

  • Ascertain the success of your organisation’s goal through measuring data

  • Utilise your datasets to help you measure and manage performance

14:45 - 15:00 Afternoon Break

15:00 - 16:00 Workshop: Managing Performance through Data

This interactive session will review what you have learnt about measuring and managing performance. Design your own organisational review meeting and reflect on best practice.

  • Practice how you can use data to improve your organisation’s performance

  • The Performance Planning Value Chain – a framework for effective business decision making

  • Create an effective performance review

  • Ensure that you have the key competencies in place to improve performance

  • Leave the day with an action plan to improve your organisation’s performance

16:00 - 16:15 Feedback, Evaluation & Close

  • Effective Report Writing, Senior Engineering Specialist, Eastleigh Borough Council

    “This course provided an excellent understanding of how to write effectively and why it is important to do so.”

  • Effective Proofing and Editing Skills: Senior Events Officer, King's College London

    “I would really recommend the course. Sue is a fantastic trainer and the day passed by far too quickly. Lots of helpful resources to take away, also very impressed with the smooth transition to online learning. Thank you!

  • Effective Data Visualisation: Corporate Performance Management Officer, Carmarthenshire County Council

    “I have learned a great deal with many tips and ideas to enable to improve the authority’s reports”

  • Effective Business Process Mapping: Internal Quality and Improvement Officer, Social Work England

    “It was a fun course to take a part in. There was a lot of information given, and it was done in an engaging way with lots of interactivity, even over zoom. i really enjoyed the course and learned lots from it.”

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