COURSES > CONFIDENCE & RESILIENCE

Effective Persuading and Negotiating

Engage and Influence with Confidence

Chaired by
Stuart Riddington

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All of our training courses can be tailored specifically for your team or organisation and presented at your offices, at another suitable location or virtually.


Overview

Mastering negotiation with internal and external stakeholders is crucial for organisational success.

Learning how to effectively persuade and influence partners, suppliers and third parties has great benefits and can be key in helping you build long - lasting partnerships. 

Attend our course to gain practical techniques in how to negotiate and be more persuasive face-to-face and online. Learn about human and psychological influences and how to  utilise body language and persuasive questioning.

With expert guidance, hone your ability to plan and manage a successful negotiation through a lively combination of theory and role plays. Leave the day with new confidence in making a convincing case to key stakeholders.

Stuart Riddington


Consultant

Stuart is a business development and strategy expert, who is passionate about developing leaders and helping organisations move forward. He works with the private sector, third sector and public sector in a wide range of training and consultancy projects to develop income generation; leadership development and strategic positioning.

He has worked with NHS Trusts, government departments, local authorities, international, national and local charities, SME’s and Fortune 500 companies. Stuart has worked extensively with organisations internationally including the USA, Hong Kong, Tanzania, China, Mexico, El Sal…

Learning Outcomes

  • Understand the theory and principles of negotiating and persuading in-person and online

  • Learn how to stir conversations to effectively engage and unlock more value in your partnerships

  • Know how to use persuasion and negotiation strategically to set the foundation for lasting partnerships

  • Leave with knowledge and confidence to advance your case in every situation and gain buy-in from external stakeholders

  • Practise specific techniques (active listening, positioning, persuasive questioning) that work in both a professional and private context




All the Understanding
ModernGov courses are Continuing Professional Development (CPD) certified,
with signed certificates available upon request for the event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:

0800 542 9414
InHouse@moderngov.com

Agenda

09:25 - 09:30 Registration

09:30 - 10:00 Trainer’s Welcome and Clarification of Learning Objectives

10:00 - 11:30 Understanding the Theory of Negotiating and Persuading

  • Create a win-win

  • Learn about the psychology behind successful negotiation

  • De-mystifying negotiating and persuading online and face-to-face

  • Scope the different successful styles of persuading and negotiating

  • Understand what negotiating and persuading means in a public sector context

11:30 - 11:45 Morning Break


11:45 - 13:00 The Negotiating Processes and Techniques

The trainer will explain different practical techniques for personal effectiveness in negotiating/persuading, including:

  • Reading eyes/eyes collaboration

  • The art of silence – learn how to use pauses and silence to your advantage

  • Persuasive questioning – learn how to ask questions to gain further clarity and information

  • Reading body language – utilise effective body language techniques to help get your point across

  • Effective listening – making sure you clearly understand what the other individuals are saying

13:00 - 14:00 Lunch

14:00 - 16:00 Roleplay Workshop: Becoming a More Effective Negotiator

Working in groups of five, delegates will work through specific case studies using different skills and techniques that were learnt earlier in the day.

  • Work through public sector examples to help you become a better negotiator

  • Take part in role plays to use the knowledge learnt during the day to hone your persuasion and negotiating skills

  • This session includes the opportunity for delegates to discuss which techniques would work best for them in a professional and personal environment

16:00 - 16:15 Feedback, Evaluation and Close

  • Effective Report Writing, Senior Engineering Specialist, Eastleigh Borough Council

    “This course provided an excellent understanding of how to write effectively and why it is important to do so.”

  • Effective Proofing and Editing Skills: Senior Events Officer, King's College London

    “I would really recommend the course. Sue is a fantastic trainer and the day passed by far too quickly. Lots of helpful resources to take away, also very impressed with the smooth transition to online learning. Thank you!

  • Effective Data Visualisation: Corporate Performance Management Officer, Carmarthenshire County Council

    “I have learned a great deal with many tips and ideas to enable to improve the authority’s reports”

  • Effective Business Process Mapping: Internal Quality and Improvement Officer, Social Work England

    “It was a fun course to take a part in. There was a lot of information given, and it was done in an engaging way with lots of interactivity, even over zoom. i really enjoyed the course and learned lots from it.”

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