COURSES > CONFIDENCE & RESILIENCE
Speaking with Impact
Communicating with Confidence
Chaired by
Sandra Miller
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Overview
The ability to make an impression when you speak is an invaluable tool. Learn how to overcome the common pitfalls of public speaking and communicate with confidence.
Join Communication Expert and RADA trained actress, Sandra Miller, on this highly interactive Speaking with Impact training course to supercharge your verbal communication and present yourself powerfully and authentically.
On the day, you’ll receive feedback and advice from the trainer on your current communication style and body language, and be given tips on how to prepare yourself to communicate well in stressful situations.
In a non-judgmental, friendly and collaborative environment, take part in practical exercises that take you out of your comfort zone. Learn how to speak with clarity, retain an audience’s attention and feel in control.
What Have Previous Delegates Said About the Course?
''Trainer was utterly fantastic, she helped me so much to exceed all expectation of myself to the point where I feel like I'm a new person!'' Commercial Lead
''This has been one of my top three courses I attended ever. It's really helped me with the impact of my voice. Trainer is fun and passionate.'' Research And Postgraduate Officer Manager
''Help with presentation of meetings with clients.'' L&D Manager
“The trainer was very engaging. She delivered the course with enthusiasm and actually provided tips and tools for delegates to use to communicate confidently.” Education & Skills Funding Agency
“This course was surprisingly life-affirming! The trainer passed on skills which could immediately benefit all attendees, and she excelled in her attentiveness to different individuals and to what would most help them improve both their speaking style and their confidence. The net result was that the learning was as fun as it was useful. The diversity, enthusiasm and capabilities of the various attendees were able to shine out fully.” Legal Aid Agency
“The training was one of the best sessions I have been on. I liked how it was interactive but not forced/pressured.” Legal Aid Agency
Communication Skills Training Consultant
Sandra Miller is a RADA trained Actor and now works extensively in the corporate sector providing coaching, consultancy and training in communication skills.
Her area of specialist expertise covers Presentation Skills, Interview Techniques, Handling People in Difficult Situations, Storytelling and Influential Communications.
Her clients include many ‘blue chip’ organisations including the BBC, BBC Worldwide, Bristol Water, Friends Provident, Financial Reporting Council, Unilever, Vocalink, Elavon Merchant Services etc. In the public sector clients include the NHS and many District, Borough and City Councils and Universities including working with Politicians and Academics and Civil Servants.
Learning Outcomes
Develop your ability to communicate with confidence
Understand the seven core qualities for concise, measured messages
Motivate others in your organisation with your new speaking techniques
Build spontaneity and improvisation into your repertoire so instant impact is ensured
Gain essential vocal preparation tools for important meetings and high stress situations
Challenge your preconceptions of effective verbal communication in a supportive environment
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are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.
Enquire About Our Bespoke Team Training
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InHouse@moderngov.com
Agenda
09:00- 09:30 Registration
09:30 - 10:00 Clarification of Learning Objectives
What do you want to get out of the session?
10:00 - 10:30 First Impressions
Understand the impact of first impressions
Focus on how you can improve initial impression
10:30 - 11:15 The 7 Ingredients of Excellent Communication
Learn the 7 key ingredients to effective verbal communication
Start to include them into how you think about speaking
11:15 - 11:30 Morning Break
11:30 - 12:15 The Art of Delivery
Start to include new skills
12:15 - 13:00 Preparation and Structure
Unlock how you prepare and structure your speech and presentations
13:00 - 14:00 Lunch
14:00 - 14:30 The Opening
Focus on the first words you speak and how they affect perception
14:30 - 14:45 Break
14:45 - 15:15 Building Confidence
Develop a robust, confident style
Use relaxation, breathing and voice work to strengthen the foundations of your verbal skills
15:15 - 15:45 Spontaneous Final Presentation
Compare to earlier work and gauge progress
Build spontaneity and dynamism into your verbal communication
Take concrete lessons from throughout the day and put them into practice
15:45 - 16:00 Action Planning
Maximise the impact of the day by selecting achievable aims and objectives for personal verbal development
Build a plan to take learning forward and make sure that the lessons learned are put into practice in the workplace
16:00 - 16:15 Feedback, Evaluation & Close
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