COURSES > CONFIDENCE & RESILIENCE

Speaking and Presenting with Impact

Communicating with Confidence

Chaired by
Sandra Miller

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All of our training courses can be tailored specifically for your team or organisation and presented at your offices, at another suitable location or virtually.


Overview

The ability to make a strong impression is an invaluable tool, and is dependent on whether the speaker is clear, impactful and captivating.

Whether formally or informally, presenting to an audience is an experience that many professionals find daunting. Join Sandra Miller, a RADA trained Actor, communication skills consultant, trainer, coach and role-player for over thirty years on our Speaking with Impact training course to supercharge your verbal communication skills.

Receive individual specialist feedback, advice and coaching on your current communication style and body language, and be given tips on how to build upon your existing skills and become an influential communicator, whether that be speaking to colleagues, participating in important meetings or giving presentations.

Join a friendly, non-judgmental and collaborative environment to learn the common pitfalls of public speaking, communicate with greater impact and feel safe in the knowledge that all delegates are attending for the same reason.

Who Should Attend?

This training has been specifically created for public sector professionals who want to improve their speaking and presenting skills. Many of our delegates are nervous and we ensure that everyone is given individual feedback and made to feel included and comfortable throughout.

What Have Previous Delegates Said About the Course?

  • ''The trainer was utterly fantastic, she helped me so much to exceed all expectation of myself to the point where I feel like I'm a new person!'' Commercial Lead

  • ''This has been one of my top three courses I attended ever. It's really helped me with the impact of my voice. Trainer is fun and passionate.'' Research And Postgraduate Officer Manager

  • ''Massively helped with presentation of meetings with clients.'' L&D Manager

  • “The trainer was very engaging. She delivered the course with enthusiasm and actually provided tips and tools for delegates to use to communicate confidently.” Education & Skills Funding Agency

  • “This course was surprisingly life-affirming! The trainer passed on skills which could immediately benefit all attendees, and she excelled in her attentiveness to different individuals and to what would most help them improve both their speaking style and their confidence. The net result was that the learning was as fun as it was useful. The diversity, enthusiasm and capabilities of the various attendees were able to shine out fully.” Legal Aid Agency

  • “The training was one of the best sessions I have been on. I liked how it was interactive but not forced/pressured.” Legal Aid Agency

  • "Really great interactive course. It brings you out of your comfort zone to be able to develop your skills and the trainer was fantastic at being able to do so while making you feel comfortable at the same time. Highly recommend." - Trainee Advisor, Citizens Adviser

  • "Would highly recommend to anyone looking to improve their presentation techniques. Sandie was engaging & knowledgeable; & provided constructive feedback to all participants on our own individual presentation styles and increased self-confidence." - Head Employer Engagement & Sales, Coventry College

  • “Very useful to my role both in presenting and in my day to day job. It was challenging at times but in a positive way. A great trainer, perfect for the role who gave extremely useful feedback” - Simon

Sandra Miller

Communication Skills Training Consultant

Sandra Miller is a RADA trained Actor and now works extensively in the corporate sector providing coaching, consultancy and training in communication skills.

Her area of specialist expertise covers Presentation Skills, Interview Techniques, Handling People in Difficult Situations, Storytelling and Influential Communications.

Her clients include many ‘blue chip’ organisations including the BBC, BBC Worldwide, Bristol Water, Friends Provident, Financial Reporting Council, Unilever, Vocalink, Elavon Merchant Services etc. In the public sector clients include the NHS and many District, Borough and City Councils and Universities including working with Politicians and Academics and Civil Servants.

Learning Outcomes

  • Develop your ability to communicate with confidence

  • Understand the seven core qualities for concise, measured messages

  • Motivate others in your organisation with your new speaking techniques

  • Build spontaneity and improvisation into your repertoire so instant impact is ensured

  • Gain essential vocal preparation tools for important meetings and high stress situations

  • Challenge your preconceptions of effective verbal communication in a supportive environment


All the Understanding ModernGov courses
are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About Our Bespoke Team Training
0800 542 9414
InHouse@moderngov.com

Agenda

09:00- 09:30 Registration

09:30 - 10:00 Clarification of Learning Objectives

  • What do you want to get out of the session?

10:00 - 10:30 First Impressions

  • Understand the impact of first impressions

  • Focus on how you can improve initial impression

10:30 - 11:15 The 7 Ingredients of Excellent Communication

  • Learn the 7 key ingredients to effective verbal communication

  • Start to include them into how you think about speaking

11:15 - 11:30 Morning Break

11:30 - 12:15 The Art of Delivery

  • Start to include new skills    

12:15 - 13:00 Preparation and Structure

  • Unlock how you prepare and structure your speech and presentations

13:00 - 14:00 Lunch

14:00 - 14:30 The Opening

  • Focus on the first words you speak and how they affect perception

14:30 - 14:45 Break

14:45 - 15:15 Building Confidence

  • Develop a robust, confident style

  • Use relaxation, breathing and voice work to strengthen the foundations of your verbal skills

15:15 - 15:45 Spontaneous Final Presentation

  • Compare to earlier work and gauge progress

  • Build spontaneity and dynamism into your verbal communication

  • Take concrete lessons from throughout the day and put them into practice

15:45 - 16:00 Action Planning

  • Maximise the impact of the day by selecting achievable aims and objectives for personal verbal development

  • Build a plan to take learning forward and make sure that the lessons learned are put into practice in the workplace

16:00 - 16:15 Feedback, Evaluation & Close

  • Effective Report Writing, Senior Engineering Specialist, Eastleigh Borough Council

    “This course provided an excellent understanding of how to write effectively and why it is important to do so.”

  • Effective Proofing and Editing Skills: Senior Events Officer, King's College London

    “I would really recommend the course. Sue is a fantastic trainer and the day passed by far too quickly. Lots of helpful resources to take away, also very impressed with the smooth transition to online learning. Thank you!

  • Effective Data Visualisation: Corporate Performance Management Officer, Carmarthenshire County Council

    “I have learned a great deal with many tips and ideas to enable to improve the authority’s reports”

  • Effective Business Process Mapping: Internal Quality and Improvement Officer, Social Work England

    “It was a fun course to take a part in. There was a lot of information given, and it was done in an engaging way with lots of interactivity, even over zoom. i really enjoyed the course and learned lots from it.”

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