COURSES > LEADERSHIP & STRATEGY

Developing a Positive Team Culture

Build a motivated and enthusiastic team

Chaired by
Anne Walsh

Available Dates

Date & Time

14 May, 2024
09:25 - 16:15

Venue

Virtual Using Zoom

Availability

4 Places Left

Purchase

6 November, 2024
09:25 - 16:15

Virtual Using Zoom

Limited Spaces Available

Overview

In today’s fast-paced and stressful work environment, building a positive and engaged team is more important than ever. A team with a strong positive culture will enjoy increased productivity, collaboration and overall satisfaction in the workplace.

Building that culture starts with the right message delivered in the right way.

Our Developing a Positive Team Culture course will equip you with the skills and knowledge you need to create and maintain a positive team culture through improved communication.

Led by Communications Expert, Anne Walsh, gain knowledge and techniques on how to use assertiveness, effective feedback approaches, and coaching and mentoring to enhance your team’s performance.

Whether you’re leading a small team or a large organisation, this course will help you become a persuasive manager who can build and sustain a team that is motivated, engaged, and thriving.



Communications Coach

Anne Walsh is a Dialect, Voice and Vocal Communications Coach with extensive one-to-one and group business coaching experience in the private, corporate, public and charitable sectors with clients from the fields of Finance, Law, HR, Music, Publishing, Politics, Property, Local Government, Psychotherapy, Science, Medicine, Media, Art, Health and Well-being, IT, Teaching, Accountancy, Consultancy, Interior Design, Fashion, Journalism, Research, Secretarial and Administration, Higher Education (Lecturers and MA\PhD students.)

She was Voice and Communications Trainer at the Royal Central School of Speech & Drama from 2008-2012 and designed and delivered in-house training in London, nationally, and in Europe, ...


Anne Walsh

Learning Outcomes

  • Flex your leadership style to maximise communication

  • Build rapport and empathy through improved emotional intelligence

  • Develop assertiveness and confidence in your communication skills

  • Learn how to handle people in

    difficult situations

  • Understand the value of coaching

    and mentorship with your team




All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified,
with signed certificates available upon request for event.


Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:

0800 542 9414
InHouse@moderngov.com



Agenda

09:00 - 09:30 Registration

09:30 - 10:00 Trainer’s Welcome and Clarification of Learning Objectives

10:00 - 11:15 Transformational Leadership and Emotional Intelligence to Build Positive Teams

  • The value of Transformational Leadership in developing teams

  • Self and Self Value in Transformational Leadership and Emotional Intelligence

  • Introduction to emotional intelligence

  • Recognise how to understand and manage ‘self’ before you can understand others

11:15 - 11:30 Morning Break

11:30 - 12:00 Assertiveness

  • Explore what assertiveness is and why it is important

  • Recognise Assertive language and use it confidently

  • How to put boundaries in place using assertiveness

  • Learn how to use assertiveness to prevent conflict escalation

12:00 - 13:00 Giving Feedback

Giving Feedback – the background and challenges

  • The Neuroscience of giving feedback: Approach-Aware versus Avoid-Threat

  • SCARF Model (Rock) for giving critical feedback

  • COINS Model for keeping critical feedback specific

13:00 - 14:00 Lunch

14:00 - 14:40 Handling People in Difficult Situation

  • WHO, WHERE, WHAT and WHEN?

  • How to resolve difficult situations

  • Language choice and verbal delivery style

  • Best approaches for asking in a change of behaviour

  • Self-regulation to remain calm and confident

14:40 - 15:15 Coaching and Mentoring in your Team

  • Formal and informal coaching and Mentoring processes

  • Using recognised coaching schemes: GROW, OSKAR, and CLEAR

  • Encouraging your team to share knowledge and skills

  • Using open body language and active listening to build empathy and rapport

15:15 - 15:30 Afternoon Break

15:30 - 16:00 Workshop: Action Planning

In this session, you’ll get the opportunity put the day’s learning into action.

16:00 - 16:15 Feedback, Evaluation and Close

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