COURSES > LEADERSHIP & STRATEGY
Implementing Psychological Safety at Work
Encourage Innovative Idea Generation
Chaired by
Hayley Lewis
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All of our training courses can be tailored specifically for your team or organisation and presented at your offices, at another suitable location or virtually.
Overview
A psychologically safe workplace is one where people can take risks, be that trying out a new idea or speaking up in a meeting, without fear of punishment or being penalised.
By creating a culture of psychological safety at your workplace, you will help your staff come up with ideas that can be of enormous benefit to your organisation. Whether it be ideas around improving internal processes or serving delivery, these can help your organisation be more productive, efficient and help with greater staff retention.
Join our Creating Psychological Safety at Work course to gain an overview of what psychological safety is and how it can be practically used to help your organisation.
Leave the day with an action plan to create psychological safety within your workplace and to improve decision-making.
Hayley is an organisational psychologist, executive coach and 'pracademic' bridging the gap between academic research and real-world practice.
She is an award-winning psychologist with more than 20 years’ experience in the field of organisational and business psychology. As a consultant, Hayley offers a unique combination of first-hand experience of leading teams in high-pressure environments with a deep understanding of the science of behaviour in the workplace.
Hayley is a Chartered Psychologist, Registered Occupational Psychologist, Certified Principal Business Psychologist, Associate Fellow of the British Psychological Society and Fellow of the RSA. She is passionate about sharing knowledge with managers, leaders and practitioners and does this via her popular daily tips and insights on LinkedIn In 2021, Hayley was recognised as one of the most influential thinkers in HR, by HR Magazine.
Dr Hayley Lewis
Learning Outcomes
Gain an overview of psychological safety
Understand and apply the key benefits of psychological safety
Learn how to create psychological safety at work
Utilise the tools and techniques to improve decision making
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with signed certificates available upon request for event.
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Agenda
09:00 - 09:30 Registration
09:30 - 10:00 Trainer’s Welcome and Clarification of Learning Objectives
10:00 - 10:45 Overview of Psychological Safety at Work
Gain a comprehensive overview of the theories behind psychological safety
Learn how it can be utilised to:
Improve performance standards – including openness to learning, better communication and levels of engagement
Encourage greater team working, innovation and creativity around developing new and improved services for a variety of users
Enhance employee wellbeing all round – including commitment to the organisation
Increase levels of initiative – such as identifying ways to work around processes that impact performance
10:45 - 11:00 Morning Break
11:00 - 12:00 Benefit From the Four Key Ingredients for Psychological Safety
Inclusion safety – learn how to ensure that all members must feel included and welcomed without discrimination of any sort
Learner safety – gain techniques to encourage team members, irrespective of whether they are new or current, to ask and receive feedback to feel that they belong
Contributor safety – contribute ideas, thoughts, suggestions and raising threats without fear of being penalised
Challenger safety – encourage staff to come up with ideas and challenge your way of thinking as a leader
12:00 - 13:00 Implementing Psychological Safety at Work
Learn how to role-model how to handle failure – leaders role-modelling how to handle failure, not knowing the answers to all questions and sharing how they’re feeling about certain situations
Evaluate your current leadership style
Discourage negative language between staff
13:00 - 14:00 Lunch
14:00 - 14:45 Utilise Psychological Safety to Improve Decision Making
Learn how to include staff members in all decisions – big and small
Gain more consultative techniques to make sure your team members feel included
Encourage inclusive decision-making to improve organisational outcomes
14:45 - 15:00 Afternoon Break
15:00 - 16:00 Workshop: Psychological Safety in Action
Make psychological safety work for your organisation
Review the day’s learnings to put everything you have learnt into practice
Ensure all team members know what is expected of them
Take back an action plan to implement psychological safety at work
16:00 - 16:15 Feedback, Evaluation and Close
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