COURSES > LEADERSHIP & STRATEGY

Bespoke Training: Deliver Change Through Emotionally Resilient Teams

Develop Resilient Teams

Overview

Going through periods of change can be an exhilarating experience for any organisation or team, but it often causes great uncertainty and emotional distress amongst staff.

Our Deliver Change Through Emotionally Resilient Teams course equips you, as a manager, with the skills to deliver change, by improving the emotional resilience of your team.

Gain techniques to help improve your staff’s commitment to different initiatives.

Leave the day with an action plan to improve your team’s resilience so that they are better equipped to manage change effectively./

Learning Outcomes

  • Improve the emotional resilience of your team

  • Identify and overcome obstacles to change

  • Learn how to use emotional intelligence to manage emotions through uncertain times

  • Utilise communication techniques to sell the benefits of change and secure staff buy-in

  • Take back an action plan to improve your team’s resilience to change




All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified,
with signed certificates available upon request for event.


Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:

0800 542 9414
InHouse@moderngov.com



Agenda

09:00 - 09:30 Registration

09:30 - 10:00 Trainer’s Welcome and Clarification of Learning Objectives

10:00 - 10:45 Delivering Change through Resilient Teams

  • Understand how change causes an emotional response in staff

  • Learn how to review the emotional resilience of your team

  • Identify staff members who need to be more resilient and better supported

  • Improve the emotional resilience of staff

  • Understand how to process change internally to assist in managing change with others for a successful outcome

  • Learn the impact of the change curve on others and what support they will need at each stage

10:45 - 11:00 Morning Break

11:00 - 11:00 Utilising Emotional Intelligence to Manage Change

  • Explore the change process and how to manage the stages effectively

  • Understand the role of emotions and emotional intelligence

  • Learn how to use emotional intelligence to hold conversations about change

12:00 - 13:00 Effectively Communicating Change

  • Learn how to make staff feel supported through the use of positive language

  • Engender an appreciation of change by promoting the benefits of change or reframe to support acceptance

  • Ensure you communicate with the correct purpose

13:00 - 14:00 Lunch


14:00 - 15:00 Workshop: Action Planning

Use the day’s learning to develop a strategy to take back to your organisation to improve resilience and better adapt to change.Explore best practices for your organisation

  • Implement techniques to foster a more stable and robust team

  • Review and reflect on your own role, style and approach to supporting staff

  • Take back an action plan to improve your team’s resilience to help change


15:00 - 15:15 Feedback, Evaluation and Close

Become Part of the Understanding ModernGov Community