Bullying has a detrimental impact on the victim and creates an unpleasant work environment, which results in high levels of stress, increased absence and potential legal action.

By developing more effective anti-bullying and harassment strategies, managers and team leaders, can create more harmonious teams, which can improve an organisation’s performance, productivity, and service delivery.

On this Effective Anti-Bullying and Harassment Strategies course, delegates will learn from best practice examples of counter bullying and gain a practical toolkit to eradicate bullying within their organisation.

Understanding Bullying and Harassment

• What does bullying and harassment look like?

• Differentiating bullying and harassment from perceived “banter”

• Recognise bullying and harassment

• Clearly define what bullying is

Creating an Anti-Bullying and Harassment Culture

• Develop an anti-bullying and harassment culture

• Develop key skills in active listening, questioning, triangulation of information and determining facts from opinions

• Learn about the importance of modelling behaviours

Workshop: Creating an Anti-Bullying and Harassment Strategies

• Work with the trainer to develop more robust anti-bullying strategies

• Create policies that all complaints of harassment are dealt with objectively, quickly, sensitively, and confidentially

• Communicate your anti-bullying and harassment strategies to all staff

• Cascade bullying and harassment procedures to all your staff

• Learn how write an investigation plan, including understanding the  “ terms of reference “  and know what and where  and how to gather and assess the relevant information.

• Develop clear and effective procedures to address any bullying and harassment issues

• Ensure managers are aware of their responsibilities when addressing bullying and harassment claims

• Create an anti-bullying and harassment action plan to implement back at your organisation