COURSES > LEADERSHIP & MANAGEMENT
Bespoke Training: Effectively Managing Staff Performance
Improve the Performance of Your Team
Overview
Investing your time in managing the performance of your employees is essential to ensure that your team, service and organisation are all delivering excellent services
As a leader, you are responsible for knowing if your team members are performing well and offering them motivation, support and encouragement.
Join our Effectively Managing Staff Performance course as a team to learn proven techniques to manage difficult conversations, re-engage underperforming staff, maintain and encourage high standards and continuously monitor employee performance with empathy and support.
Leave the day with the skills to identify and prevent underperformance and learn how to motivate, support and encourage staff to meet and exceed organisational performance standards.
Run this bespoke In-House course to understand what personal resilience is; identify what causes stress and develop a personal resilience plan which suits your needs.
Learning Outcomes
Understand the key principles of good performance management
Learn how to set more effective performance standards
Utilise tools and techniques to sustain performance
Find out how to effectively manage constructive conversations with staff
Take back an action plan to improve people performance management
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified,
with signed certificates available upon request for event.
Enquire About In-House Training
To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
InHouse@moderngov.com
Agenda
09:25 - 09:30 Registration
09:30 - 10:00 Trainer’s Welcome and Introductions
10:00 - 11:00 Understand the Key Principles of Performance Management
Establish what good performance looks like
Gain techniques to identify performance issues before productivity becomes a problem
Develop techniques to support staff with their performance
11:00 - 11:15 Morning Break
11:15 - 12:00 Managing Constructive Conversations
Gain the confidence to raise performance issues with members of staff
Ensure the conversations are clear, calm and fair
Learn how to be assertive when raising underperformance with staff
Develop techniques to deal with objection
12:00 - 13:00 Re-Engaging Underperforming Staff
Develop strategies to re-engage underperforming staff
Ensure staff are engaged with your organisation’s goals
Establish a framework to reinforce positive attitudes and behaviours to benefit the organisation’s performance: loyalty, idea generation, reduced absence and productivity
Learn how to improve morale of staff
13:00 - 14:00 Lunch
14:00 - 14:45 Maintaining Staff Performance
Develop techniques to ensure your staff are still performing to a high level
Learn how to sustain high levels of performance
Understand the importance of regular feedback
Deploy leadership techniques to maintain high performance
14:45 - 15:00 Afternoon Break
15:00 - 16:00 Evaluating and Monitoring Staff Performance
Develop techniques to evaluate staff performance
Gain methods to monitor and improve staff productivity
Ensure performance is matched with your organisation’s strategic goals
16:00 - 16:15 Round Up and Key Takeaways
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