COURSES > STRATEGY & PLANNING

Bespoke Training: Change Management Foundation and Practitioner

APMG Accredited Training

Overview

Change is constant, fast-paced and sometimes daunting. With many public sector organisations, experiencing significant amounts of disruption now is the perfect time to gain this necessary qualification, to better manage change.

This five-day Change Management Foundation and Practitioner course covers the established certification by APMG. It has been created to give an extensive breakdown of the key principles of change management.

Book this bespoke In-House course for your teams to equip them with the skills they need to better implement, plan and successfully manage the impact of change.

All delegates will be fully qualified in Change Management Foundation and Practitioner level and confident in their ability to apply change management techniques within your organisation.

This course is aimed at professionals who want to learn how to better lead change within their organisation.

Exams

Foundation exam at the end of day 3 and the practitioner exam at the end of day 5.

Download the Full Course Information Here

Learning Outcomes

  • Understand change management theories and tools

  • Learn how change impacts individuals and organisations

  • Apply stakeholder management techniques to better facilitate change

  • Learn how to best implement change

  • Be prepared for the Foundation and Practitioner exam


Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:

0800 542 9414
InHouse@moderngov.com



Day 1

Agenda

09:00 - 09:15 Registration

09:15 - 10:45 Introductions and Objectives

  • The Change Management Context

  • Learning and the Individual

    • Learning process and styles

    • Learning dip

10:45 - 11:00 Morning Break

11:00 - 12:30 Change and the Individual

  • Models of individual change

  • Motivation

  • Individual differences

12:30 - 13:30 Lunch

13:30 - 15:00 Change and the Organisation

  • Metaphors of organisations

  • Organisation culture and change

  • Models of change

15:00 - 16:30 Change and the Organisation Continued

  • Key roles in organisational change

  • Drivers of change

  • Developing vision

A break will be included during this session.

16:30 - 16:45 Setting Evening work and Any Questions

Day 2

08:45 - 09:00 Registration

09:00 - 09:30 Review and Evening Work

09:30 - 10:45 Stakeholder Management

  • Stakeholder strategy

    • Principles

    • Identifying and segmenting stakeholders

10:45 - 11:00 Morning Break

11:00 - 12:30 Stakeholder Management Continued

  • Personas and empathy maps

  • Stakeholder mapping

  • Influencing strategies

12:30 - 13:30 Lunch

13:30 - 15:00 Communication and Engagement

  • Communications biases

  • Feedback and communications approaches

  • Communicating change – factors, barriers and approaches

15:00 - 16:30 Communication and Engagement Continued

  • Communications channels (Push-Pull & Lean-Rich)

  • Planning communications

A break will be included during this session.

16:30 - 16:45 Evening Work and Any Questions

Day 3

08:45 - 09:00 Registration

09:00 - 09:30 Review and Evening Work

09:30 - 10:30 Change Impact

  • Identifying and assessing change impact

  • Stakeholder impact assessment

  • Change severity assessment

10:30 - 10:45 Morning Break

10:45 - 12:30 Change Readiness

  • Motivation to change and supporting individuals

  • Change agent networks

  • Building organistional change readiness

  • Building the change team

  • Change management plan

  • Preparing for resistance

12:30 - 13:30 Lunch

13:30 - 15:15 Exam Revision and Preparation

15:15 - 16:30 Foundation Exam

  • Exam administration

  • Foundation examination (40 mins)

  • Marking and results

Day 4

09:15 - 09:30 Registration

09:30 - 11:00 Practitioner Workshop

Project Management – change initiatives, projects and programmes

11:00-11:15 Morning Break

11:15 - 12:30 Sustaining Change

  • Change levers

  • Levels of adoption

  • Reinforcing systems

12:30 - 13:30 Lunch

13:30 - 15:00 Exam Practice

  • Practitioner exam practice, revision and mentoring

  • Exam revision and preparation

 

15:00 - 15:15 Afternoon Break

15:15 - 16:00 Exam Practice Continued

16:00 - 16:15 Roundup: Questions and Answers

Day 5

09:15 - 09:30 Registration

09:30 - 10:45 Exam Practice

  • Practitioner exam practice, revision and mentoring

  • Exam revision and preparation

10:45 - 11:00 Morning Break

11:00 - 12:30 Exam Practice Continued

  • Practitioner exam practice, revision and mentoring

  • Exam revision and preparation

12:30 - 13:30 Lunch

13:30 - 16:00 Practitioner Exam

  • Exam administration

  • Practitioner examination (2.5 hours)

Become Part of the Understanding ModernGov Community