Sue Calthorpe
Media & Communications Specialist
Which Organisations Has Susan Trained in Briefings and Submissions Recently?
Serious Fraud Office
Department For Environment, Food and Rural Affairs
Home Office
Met Police
Crown Prosecution Service
Westminster City Council
Ministry of Justice
London Borough of Lewisham
NHS England
Office of the Public Guardian
City University
UK Finance Limited
HM Revenue and Customs
Crown Commercial Service
Department for the Economy Northern Ireland
Flintshire County Council
South Wales Police
London Borough of Sutton
Department for Education
Office For National Statistics
Environment Agency
Department for Transport
Royal Society
British Business Bank
Education and Skills Funding Agency
Avon Fire and Rescue
Avon and Somerset Constabulary
Introducing Sue Calthorpe
Sue works to help organisations improve their report writing, briefings and submissions, complaint handling, promotional writing, persuasive writing, and how to communicate complex information.
Before setting up her own full-service communications company, which has been successfully established for over 30 years, Sue worked as a regional and national newspaper journalist.
Her work doesn’t just reside in the UK too, she trains internationally and has worked in France, Qatar, India and Bangladesh on a range of projects involving written communication.
Her most recent clients include the Home Office, the Law Society, Legal & General, HSBC, the Office for National Statistics, HMT and lots more.
What Can You Expect From Sue’s Training?
Whether its writing effective complaint responses, advanced minute taking or report writing, Sue’s aim for every training course is to leave you confident, equipped with tools and techniques and the knowledge of how to apply them in your workplace straight away.
Not only is Sue highly knowledgeable and experienced, but she also strives to create a comfortable and open learning environment for everyone, no matter your job level or writing experience. With her invaluable feedback and ability to read the room, Sue’s training has had a serious positive impact on our delegates.
Why You Should Attend a Training Course With Sue?
Sue knows us and our delegates, so she understands exactly why public sector professionals attend our courses and what they’re looking to gain. With this in mind, see for yourself what previous delegates have said…
“This is honestly one of the best one-day courses I have ever attended – Susan’s knowledge and know how are astounding.” – Head of Nursing, BCUHB.
- Course: Developing Effective Written Responses to Complaints in Healthcare“Great teacher! Engaging and huge knowledge base and experience. Very personable – remembered all our names!” – Policy and Parliamentary Officer, British Council.
- Course: Effective Briefings and Submission“I thought the trainer was exceptional. She was interactive, experienced and built a very good rapport with participants. The handouts will be very useful also.” – Senior Office, National Crime Agency.
- Course: Effective Briefings and Submission“Sue was so knowledgeable, engaging and excellent. Very useful examples used.” – Appeals and Complaints Officer, Goldsmith University.
- Course: Effective Written Responses to Complaints in Education“Fantastic course, trainer and facilitator. I am really pleased I attended the course and have learned new skills and techniques.” – Executive Assistant, Saint Francis Hospice.
- Course: Advanced Minute Taking
Sue also works with us on our In-House courses, where we create tailored or bespoke training agendas with you to develop a cost-effective and practical course for the whole team at a time and place that suits you. Read more about our clients and their experiences with us.
“I was lucky enough to attend ‘Effective Briefings and Submissions’. The training Sue gave has had an instant impact on my daily work, improving all forms of my written communication.
If you work in the public sector and are struggling with reports, emails, briefings or complaints, I would highly recommend Sue as a trainer. ”