COURSES > CONFIDENCE & RESILIENCE
Advanced Minute Taking
Improve Your Confidence and Efficiency in Meetings
Chaired by
Sue Calthorpe
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Overview
Taking minutes involves more than simply writing notes. Being able to keep up in busy meetings, turn notes into concise minutes and cascade the relevant action points to the right people are all critical skills that minute takers have to master.
Attend our Advanced Minute Taking course led by Sue Calthorpe, to maximise your listening and writing capabilities and gain invaluable practice and feedback. Through writing sessions, gain the confidence to create great meeting notes and turn them into insightful and actionable points.
Leave the day confident in your ability to generate tangible results in your role as a minute taker.
What previous delegates had to say:
“Fantastic course, trainer and facilitator. I am really pleased I attended the course and have learned new skills and techniques. The course was very informative, interactive and well organised. It was great to hear how the other delegates work and all help each other to improve our skills.”
- Executive Assistant, Saint Francis Hospice
“I really enjoyed this course. I found many of the activities useful and the trainer was very good at delivering information whilst keeping my attention. I have certainly learnt some new skills that will make me a better minute taker going forward.”
– Executive Assistant, University of Cambridge
Artificial Intelligence (AI) has rapidly advanced in recent years, revolutionising how we create and edit content. Integrating AI into our writing courses has been crucial for helping public sector delegates stay informed, write with integrity and enhance their efficiency.
However, it is equally important to recognise that misuse of AI can lead to serious issues, such as plagiarism, copyright infringement and ethical breaches.
Sue Calthorpe
Media & Communications Specialist
Sue works with people to improve their written communications skills. She worked as a regional and national newspaper journalist before setting up a full-service communications company, now established for over 30 years.
She works with organisations to help with many things including:
Report writing
Briefings and submissions
Persuasive and influential writing techniques
Effective complaint handling
Communicating complex information
Learning Outcomes
Improve efficiency and accuracy when
taking notesConfidently cascade outcomes and
action points to the relevant peoplePractice your listening and
writing skills to excel within the public sectorGain a full understanding of the role and responsibilities of the minute- taker
Overcome the common pitfalls surrounding writing notes and minute taking
All the Understanding ModernGov
courses are Continuing Professional
Development (CPD) certified, with signed
certificates available upon
request for event.
Enquire About Bespoke Team Training
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InHouse@moderngov.com
Agenda
09:25 - 09:30 Registration
09:30 - 10:00 Trainer’s Introduction and Clarification of Learning Objectives
10:00 - 10:30 The Poor Meeting
In this session, learn how to turn a poor meeting into a good meeting.
The purpose of minutes vs. notes and best practice
Before, during and after the meeting: what are the roles of the minute-taker?
Focus on what can go wrong in a meeting and what you can do to guard against common barriers to minute taking
10:30 - 11:3 Establishing a Partnership with the Chair
Effective minutes happen when the Chair and minute-taker work as a team. In this session, discuss strategies to encourage closer working for better results.
Define Standard Terms: What do each of the headings on the minutes mean?
Understand what sort of notes you should take: on the values of action minutes, summary notes or verbatim reporting
11:30 - 11:45 Morning Break
11:45 - 12:45 Don’t Just Listen – Hear
Practise writing minutes in pairs (while maintaining eye contact) to test your accuracy and skill. Your minutes will be shared with the trainer to gain invaluable feedback, advice and guidance.
Develop interpersonal skills
Improve your focus in busy meetings
Pick out the key pieces of information from a conversation
12:45 - 13:45 Lunch
13:45 - 14:30 Writing Concise Minutes
How to deal with abbreviations and technical language
Practical exercise in taking notes from a filmed meeting
Turn notes into legible, concise, well-written minutes
Explore different note-taking methods to suit your style
14:30 - 15:00 Workshop: Turn Minutes into Actionable Points
Ensure maximum clarity in meetings
Making sure action points are easy to find
Making sure the relevant parties have been informed
Developing attractive layouts that readers want to read
15:00 - 15:15 Afternoon Break
15:15 - 16:00 Workshop: Mind Mapping
Alternative ways to capture lots of information
Organise your notes in a visual manner to convert them into meaningful minutes
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