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COURSES > LEADERSHIP & STRATEGY
Masterclass: Applying Emotional Intelligence
Increase Your Self-Awareness to Become a Better Leader
Chaired by
Marie Thake
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Overview
Emotional intelligence (EI) transforms how we self-regulate and interact with others. The ability to understand and manage emotions effectively is an invaluable quality for upcoming or established managers.
Applying EI techniques enables better communication and stronger relationships with your team.
Our half-day Masterclass: Applying Emotional Intelligence will equip you with the tools you need to develop your Emotional Intelligence and become a more effective manager.
Find an EI leadership style that is perfect for you and leave the day with effective techniques to help you create a high-performing team culture.
Learning Outcomes
Use EI techniques to develop and strengthen relationships with your team
Recognise and develop strategies for responding to the emotions of others
Apply EI to enhance collaboration within your team and improve performance
Improve organisational and employee performance through enhanced application of EI
Develop your leadership and management skills through understanding the key characteristics of emotional intelligence
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified,
with signed certificates available upon request for event.
Enquire About In-House Training
To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
InHouse@moderngov.com
Agenda
09:00 - 09:05 Registration
09:05 - 09:15 Trainer's Welcome and Clarification of Learning Objectives
09:15 - 10:00 Fundamentals of Emotional Intelligence (EI): The Key Competencies
Understand the fundamentals of EI and the nature of emotions
Understand the four key competencies of EI and the 19 capabilities that underpin them
Explore how EI can invoke positive emotions in people, and help achieve your professional or organisational goals
Determine how to apply EI in a given situation, including improving cooperation amongst your colleagues and managing difficult people
10:00 - 10:45 Emotionally Intelligent Leadership Styles
Participate in an interactive workshop that explains and discusses the six leadership styles and their strengths and weaknesses.
Discover a range of leadership styles and how to apply them
Create efficient and successful teams that perform at their best
Explore areas of your leadership style that require further development
Develop a plan to take back to your organisation and improve EI, incorporating assessment of areas for workplace improvements
10:45 - 11:00 Morning Break
11:00 - 12:00 Creating a High-Performing Culture Using Emotional Intelligence
Develop a common language of EI in your organisation
Analyse the importance of empathy to create a positive culture
Use EI techniques to develop and strengthen your relationships
Four culture types: how your leadership style can create high performance
Consider the key capabilities in which you or your team require development
12:00 - 12:50 Workshop: Action-Planning
In this session, develop an action plan to apply EI techniques back in your organisation.
12:50 - 13:00 Evaluation, Feedback and Close
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