COURSES > LEADERSHIP & STRATEGY

Effectively Managing Staff Performance

Improve the Performance of Your Team

Previously Chaired by
Marie Thake

Sorry, we don’t have any upcoming dates available for individuals.

All of our training courses can be tailored specifically for your team or organisation and presented at your offices, at another suitable location or virtually.


Overview

Investing your time in managing the performance of your employees is essential to ensure that your team, service and organisation are all delivering excellent services

As a leader, you are responsible for knowing if your team members are performing well and offering them motivation, support and encouragement.

Join our Effectively Managing Staff Performance course to learn proven techniques to manage difficult conversations, re-engage underperforming staff, maintain and encourage high standards and continuously monitor employee performance with empathy and support.

Leave the day with the skills to identify and prevent underperformance and learn how to motivate, support and encourage staff to meet and exceed organisational performance standards.


People Development Consultant - Truly Inspired

Marie is a dedicated, passionate professional people development specialist, who runs her own Coaching and training business. She partners with organisations to make a difference to employees as individuals and enables them to feel engaged with the organisations they work for, leading them to achieve their own and their organisations’ vision.

Marie is passionate about having the ability to enthuse others to learn, through engagement, building trust and understanding what motivates people to perform. She has held her role of Director and People Development Consultant for over 10 years following her roles for companies such as Prudential, HBOS, ...


Marie Thake


Learning Outcomes

  • Understand the key principles of good performance management

  • Learn how to set more effective performance standards

  • Utilise tools and techniques to sustain performance

  • Find out how to effectively manage constructive conversations with staff

  • Take back an action plan to improve people performance management





All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified,
with signed certificates available upon request for event.


Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:

0800 542 9414
InHouse@moderngov.com



Agenda

09:00 - 09:30 Registration

09:30 - 10:00 Trainer’s Welcome and Introductions

10:00 - 11:00 Understand the Key Principles of Performance Management

  • Establish what good performance looks like

  • Gain techniques to identify performance issues before productivity becomes a problem

  • Develop techniques to support staff with their performance

11:00 - 11:15 Morning Break

11:15 - 12:00 Managing Constructive Conversations

  • Gain the confidence to raise performance issues with members of staff

  • Ensure the conversations are clear, calm and fair

  • Learn how to be assertive when raising underperformance with staff

  • Develop techniques to deal with objection

12:00 - 13:00 Re-Engaging Underperforming Staff

  • Develop strategies to re-engage underperforming staff

  • Ensure staff are engaged with your organisation’s goals

  • Establish a framework to reinforce positive attitudes and behaviours to benefit the organisation’s performance: loyalty, idea generation, reduced absence and productivity

  • Learn how to improve morale of staff

13:00 - 14:00 Lunch

14:00 - 14:45 Maintaining Staff Performance

  • Develop techniques to ensure your staff are still performing to a high level

  • Learn how to sustain high levels of performance

  • Understand the importance of regular feedback

  • Deploy leadership techniques to maintain high performance

14:45 - 15:00 Afternoon Break

15:00 - 16:00 Evaluating and Monitoring Staff Performance

  • Develop techniques to evaluate staff performance

  • Gain methods to monitor and improve staff productivity

  • Ensure performance is matched with your organisation’s strategic goals

16:00 - 16:15 Feedback, Evaluation and Close

Become Part of the Understanding ModernGov Community