Confidence & Resilience

What is Confidence & Resilience in the Workplace?

Confidence in the workplace is knowing your strengths, the value you provide and performing in a way that reflects that to your peers.

It is not just about excelling in verbal communication like public speaking or presenting, it can apply to developing other skills, like being confident taking minutes, making important decisions or even using certain software.

Resilience in the workplace is when a team can prepare and invest for disruption, and adapt, withstand, and bounce back quickly in a way that enables them to not only succeed in its aftermath, but also to lead the way to a ‘better normal’.

Why are Confidence & Resilience Skills Important?

Employers benefit from confident and resilient employees because they’re positive contributors, more productive, good motivators, and are able to overcome any pressures or challenges that may come their way in the workplace.

Further, a study by Indeed revealed that nearly all workers (98%) say they perform better when they feel confident, and 94% say they’re happier when they feel confident at work.

What Are Confidence & Resilience Skills?

• Verbal Communication (public speaking, presenting, assertiveness etc.)
• Written Communication (minute taking, copywriting etc.)
• Professional Communication (influencing and negotiating)
• Decision-making

How Can These Skills Help You Get Promoted?

Confidence and resilience are the two most desirable qualities when it comes to leadership skills. Filling certain skill gaps in these areas could aid your professional development and advancement within your organisation.

A study carried out by CV-Library, which surveyed 300 UK employers, revealed that 57.7% of employers listed resilience as a key skill for a potential hire, and 71.5% listed the ability to adapt as the most important skill, which is a key element of resilience.

Hard Skills May Get You Hired, But Which Soft Skills Get You Promoted?

The top 4 most important soft skills to learn for career progression are (according to Fuzu):
1. problem solving, 2. written and verbal communication skills, 3. interpersonal skills and 4. adaptability and flexibility.

Boost your confidence and resilience as a public sector employee by learning skills that make you better in your role. You’ll impress your employer and achieve more of your career goals.

**Get a Taste of Our Verbal Communication Training Courses**

We’re offering a free exclusive taster video so you can get a glimpse of what our courses have to offer and help decide if it’s right for you. Access our taster session here